Tag Archives: blackberry

Blackberry Enterprise Server router must start as besadmin

When you run the setup as a different user then “besadmin” or the equivalent you created, the router service is not correctly set to run as “besadmin” and communication with the mobile devices fails.

Blackberry Enterprise Server Express MAPI client error

When running Exchange 2010 (my case SP3) make sure you install the “MAPI CDO 1.2.1 package”. If you install this while setup was checking prerequisites, you might get an error later on while on the MAPI settings screen. Check Now …

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Blackberry Enterprise Express 5.0.4 setup error after splash screen

After extracting you launch setup.exe from the bundle directory, you view the splash screen and immediately after the setup crashes. See screenshot below. Change your language settings for “date, time and number formats” to english (US). Rerun setup.Exe

Exchange 2010: moved mailbox to new database Blackberry Enterprise won’t sync

When you create a new Database in Exchange 2010 you also need to add special rights to this database for the Blackberry Enterprise service account (standard: BESAdmin) to this database. Source: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB02276&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl Click Start > Programs > Microsoft Exchange Server …

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